privacy policy

privacy policy

This Privacy Policy describes how ShowerHold (hereinafter "the Site" or "we") collects, uses, and discloses your personal information when you visit the Site or make a purchase from us.

contact

After reviewing this Policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us via email or through our Contact page.

collection of personal data

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that relates to an identifiable individual (including the information listed below) as "Personal Data". For more details on what Personal Data we collect and why, please see the overview below.

device information

  • Purpose of collection: To load the page correctly for you and to carry out analyses of site usage so that we can optimize it.
  • Collection source: Collected automatically when you visit our site via cookies, log files, web beacons, tags or pixels.
  • Business Purpose Disclosure: Shared with our service provider Shopify.
  • Personal data collected: Your web browser version, IP address, time zone, cookie information, which pages or products you visit, search terms and your interactions with the site.

order information

  • Purpose of collection: To provide you with products or services, fulfill our contract with you, process your payment information, arrange shipping, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising about our products or services in accordance with the preferences you have shared.
  • Data source: Directly from you.
  • Business Purpose Disclosure: Shared with our service provider Shopify.
  • Personal Data collected: name, billing address, shipping address, payment information (including credit card details), email address, and phone number.

customer support information

  • Purpose of collection: To provide you with customer support.
  • Data source: Directly from you.

minors
The Site is not intended for anyone under the age of 15. We do not knowingly collect any Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at the address above to request removal of such information.

disclosure of personal data

We share your personal information with service providers who help us deliver our services and perform our contracts with you – as described above. For example:

  • We use Shopify to operate our online store. For more information about how Shopify processes your personal data, please see here : https://www.shopify.com/legal/privacy .
  • We may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request, or to otherwise protect our rights.

Behavioral Advertising
As described above, we use your personal information to send you targeted advertisements or marketing communications that may be of interest to you. For example:

  • We use Google Analytics to better understand how our customers use the site. For more information about how Google uses your personal data, please visit: https ://www .google .com /intl /en /policies /privacy/ . You can also opt out of Google Analytics here: https ://tools .google .com /dlpage /gaoptout .
  • We share information about your use of the site, your purchases, and your interactions with our ads on other sites with our advertising partners. Some of this information will be shared directly with our advertising partners, and in other cases these transfers will be made using cookies or similar technologies (which you may opt-in to, depending on your location).
  • We use Shopify Audiences to show ads on other websites through our advertising partners to shoppers who have purchased from other Shopify merchants and may also be interested in our offers. In addition, we share information about your site usage, your purchases, and the email address associated with your purchases with Shopify Audiences, which other Shopify merchants can use to make offers to you.

For more information about how targeted advertising works, please visit the Network Advertising Initiative (NAI) educational page at: https ://www .networkadvertising .org /understanding -online -advertising /how -does -it -work .

You can opt out of targeted advertising by:

Additionally, you may opt out of some of these services by visiting the Digital Advertising Alliance opt- out portal at https://optout.aboutads.info/ .

use of personal data

We use your personal information to provide our services to you. This includes, but is not limited to: offering products for sale, processing payments, arranging shipping and fulfillment of your order, and keeping you informed about new products, services and offers.

legal basis

In accordance with the General Data Protection Regulation (GDPR), we process your personal data if you are resident in an EEA member state on the basis of the following legal bases:

  • your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To carry out a task in the public interest;
  • For our legitimate interests, unless these override your fundamental rights and freedoms.

storage

If you place an order through the Site, we will retain your personal information for our records until you ask us to delete it. For more information about your right to deletion, see the "Your Rights" section below.

Automated decision-making

If you are based in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decisions produce legal effects concerning you or otherwise significantly affect you.
We use fully automated decision-making that may have legal or other significant effects using customer data.
Our service provider Shopify uses limited automated decision-making for fraud prevention that does not have a legal or otherwise significant impact on you.

Services that include elements of automated decision-making include:

  • Temporary blacklists of IP addresses associated with repeated failed transactions (these blacklists remain in place for a few hours).
  • Temporary blacklists of credit cards linked to the blacklisted IP addresses (these blacklists remain in place for a few days).

your rights

GDPR
If you are located in an EEA Member State, you have the right to access the personal data we hold about you, to transfer it to a new service provider, and to request that your personal data be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact information provided above.

Your personal data will initially be processed in Ireland and subsequently transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the requirements of the GDPR , please see Shopify 's GDPR whitepaper : https://help.shopify.com/en/manual/your-account/privacy/GDPR .

CCPA
If you are a California resident, you have the right to access the personal information we maintain about you (also known as the "right to know"), to transfer it to a new service provider, and to request that we correct, update, or delete your personal information. If you would like to exercise these rights, please contact us using the contact information provided above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address provided above.

cookies

A cookie is a small amount of data that is downloaded to your computer or mobile device when you visit our site. We use a variety of cookies, including functional, performance, advertising, social media and content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (such as login details and regional settings) so that you do not have to re-enter this information each time you visit. Cookies also provide information about how the website is used - for example, whether this is your first visit or if you are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

Cookies that are necessary for the functioning of the shop

name function Length of time
_away Used in connection with access to the admin area. 2 years
_secure_session_id Used for navigation in an online shop. 24 hours
_shopify_country Used in connection with checkout. meeting
_shopify_m Used to manage customer privacy settings. 1 year
_shopify_tm Used to manage customer privacy settings. 30 minutes
_shopify_tw Used to manage customer privacy settings. 2 weeks
_storefront_u Makes it easier to update customer account information. 1 minute
_tracking_consent Stores tracking preferences. 1 year
c Used in connection with checkout. 1 year
cart Used in connection with the shopping cart. 2 weeks
cart_currency Used in connection with the shopping cart. 2 weeks
cart_sig Used in connection with checkout. 2 weeks
cart_ts Used in connection with checkout. 2 weeks
cart_ver Used in connection with the shopping cart. 2 weeks
check out Used in connection with checkout. 4 weeks
checkout_token Used in connection with checkout. 1 year
dynamic_checkout_shown_on_cart Used in connection with checkout. 30 minutes
hide_shopify_pay_for_checkout Used in connection with checkout. meeting
keep_alive Used to locate buyers. 2 weeks
master_device_id Used in connection with the merchant login. 2 years
previous_step Used in connection with checkout. 1 year
remember_me Used in connection with checkout. 1 year
secure_customer_sig Used in connection with the customer login. 20 years
shopify_pay Used in connection with checkout. 1 year
shopify_pay_redirect Used in connection with checkout. 30 minutes, 3 weeks or 1 year (depending on the value)
storefront_digest Used in connection with the customer login. 2 years
tracked_start_checkout Used in connection with checkout. 1 year
checkout_one_experiment Used in connection with checkout. meeting

reporting and analytics

name function Length of time
_landing_page Tracks landing pages. 2 weeks
_orig_referrer Tracks the origin of landing pages. 2 weeks
_s Shopify Analytics 30 minutes
_shopify_d Shopify Analytics meeting
_shopify_s Shopify Analytics 30 minutes
_shopify_sa_p Shopify analytics related to marketing and referrals. 30 minutes
_shopify_sa_t Shopify analytics related to marketing and referrals. 30 minutes
_shopify_y Shopify Analytics 1 year
_y Shopify Analytics 1 year
_shopify_evids Shopify Analytics meeting
_shopify_ga Shopify and Google Analytics. meeting

The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or a "session" cookie. Session cookies last while you browse, and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent, expiring between 30 minutes and two years from the time they are downloaded to your device.

You can control and manage cookies in a number of ways. Please note that removing or blocking cookies may impact your experience and parts of our website may not be fully accessible.

Most browsers automatically accept cookies. However, you can choose whether or not to accept cookies by adjusting your browser settings, often found in the tools or preferences menu. For more information about how to change your browser settings or how to block, manage or filter cookies, please consult your browser's help file or visit websites such as https://allaboutcookies.org .

Please also note that blocking cookies will not necessarily prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these third parties, please follow the instructions in the "Behavioral Advertising" section above.

Do not track

Please note that there is no uniform industry-wide practice for responding to Do Not Track signals, and we do not alter our data collection and use practices when we receive such a signal from your browser.

changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for operational, legal or regulatory reasons.

complaints

As mentioned above, if you wish to make a complaint, please contact us by email or post using the details provided in the Contact Us section.
If you are not satisfied with our response to your complaint, you have the right to complain to the relevant data protection authority. You can contact your local data protection authority or contact our supervisory authority.